Service Offerings
Sprague is dedicated to being your partner in energy. With unmatched expertise in the industry and a long history helping customers thrive, we know how to make sense of a constantly changing energy market. Our relationship starts with us understanding your business, your goals and how you use natural gas. With that knowledge, we respond—using our experience, insights and historical data to create a personalized solution that meets your needs now and into the future.
Our goal at Sprague is to earn your business with every interaction, and our dedicated sales and support teams are always available to answer your questions. We work tirelessly to provide you with the tools you need to plan and track your energy purchasing.
Sprague provides a full range of services to support your natural gas purchasing and account management. We take pride in our long-standing customer relationships, offering 24/7 online access, dedicated local account management, and exceptional customer support.
With the demands of running a business, navigating energy options can be overwhelming. Our experts simplify the process, working with you to develop tailored energy strategies that align with your unique needs.
We offer a full menu of pricing, budget control and balancing options for full requirements facilities. These include monthly and daily index pricing as well as fixed forward basis products with partial or full fixed forward commodity pricing, ceilings, traditional products, and a variety of pricing programs.
Your dedicated local Account Manager will be your single point of contact to help you meet your energy needs. We take the time to know you and your business—providing customized energy solutions and actionable insights to help your business succeed. Our Account Managers are all experienced energy professionals dedicated to providing the highest level of service.
We work with you using our unrivaled database of current and historic data and market-based reports to help you develop and execute your energy purchasing strategy.
MySprague gives you quick and easy access to all your account information, including invoices, contracts, locations, and contact details. Our user-friendly portal makes it simple to navigate and find what you need with search functionality. Plus, our mobile-friendly design lets you access your account anytime, anywhere—no app or downloads required!
We supply businesses with a variety of fuels and services across multiple locations throughout the Northeast and Mid-Atlantic. Simply enter your zip code or click on your state to the right to see if we currently provide services in your area. Even if you don’t see your location, give us a call or send us a note to see if we can work together. Let us see if Sprague can make a difference in your energy portfolio.
Given the volatility in today’s energy markets, it’s important to manage your budget and your pricing risk. With Sprague, you can lock in your natural gas rates with a fixed price, select a variable price option—or do a combination of both. No matter the size of your business, we’re happy to work with you to develop a purchasing plan that meets your needs.
Fixed Pricing
Sprague's Fixed Program allows you to lock in a rate for natural gas over a time period that suits your business needs. The natural gas you agree to buy will stay at your locked-in rate, regardless of changes in market prices. This program provides a high level of price protection for the volume you commit to and is a great plan if you're most interested in having a set rate for a specific volume of gas. Various term and swing options are available.
Variable Pricing
Variable pricing programs offer rates based off of a point of commodity pricing (Henry Hub, Louisiana).
Sprague’s Variable Pricing Program allows you to float with the market and lock in rates at a later time. Your monthly natural gas price will fluctuate with the monthly settlement price, and not be locked in to a specific rate. Monthly variable pricing programs are a great option if you would like to lock in a price for only a portion of your load up front, and hope to take advantage of a falling market or need to purchase in the summer months, when pricing is generally cheaper.
Market Based Pricing
Sprague’s Market Based Pricing plan bases your monthly natural gas rate on the daily price for each day in the month. This plan works for business managers who think current price levels are higher than they will be in the future, and it fits best if your facilities can switch to an alternate fuel during natural gas price spikes. Market-based pricing programs also work well for customers who use natural gas only in the summer and can take advantage of the generally lower daily market price.
Customized Pricing Plans
Sprague offers custom pricing plans to businesses with complex energy needs.
On a Sprague customized pricing program, your monthly price of natural gas will be based on a combination of pricing options. This option works well for large usage customers who want protection against a rising market–but also want to enjoy cheaper pricing if the market price moves lower. Custom pricing programs are available to customers who use at least 50,000 therms per month.
"Our partnership with Sprague is more than just business. Our sales rep's dedication to understanding our needs and providing timely solutions has been key to our success. We appreciate Sprague's competitive pricing and their commitment to building strong, long-lasting relationships."
"The biggest benefit to working with Sprague is the budget certainty, knowing what the costs are going to be. That allows us to better forecast expenses and more accurately budget for the upcoming season."
"From 2019 to today, this market has gotten crazy. We’ve seen prices at all-time lows, then record highs, and now back to average. Sprague has helped us smooth out those costs so we know exactly what we’ll be paying month to month."
"Service is unparalleled. The sales team is very attentive, and working with Sprague has been seamless. I would recommend them without hesitation."
Use our form to quickly request a natural gas quote —or call 1.855.466.2842. We will review your utility prices and usage, and see if the rates we can lock in for you are lower than the rates offered by the utility.
Yes. Sprague will deliver your natural gas requirements to the utility, and then the utility will deliver the actual gas to you. You’ll receive two bills: one from the utility for their distribution service and one from us for the actual natural gas with your locked in rates.
Get started by requesting a natural gas quote—or by calling 1.855.466.2842. If you have questions about your utility's choice program, call them directly at the customer service phone number located on your natural gas bill(s).
Yes. Sprague sends out the Terms and Conditions to every new customer. We also keep a record of your Terms and Conditions on file. You can contact us anytime, and we’ll send you a copy.
Excellent. Sprague has a dedicated Customer Care group, so you can talk directly with a Sprague employee and get the answers to your questions. Our Customer Care phone line has an average hold time of less than15 seconds! Call 866.477.7248.
As a natural gas customer, Sprague will be your energy supplier. Your utility will continue to provide the distribution of the energy to your business. Sprague is responsible for delivering the natural gas to your utility - sourcing it from different geographies across the United States. We also have the ability to create customized energy management program for you, delivering an energy solution that best meets your requirements and appetite for risk. If you ever have emergencies or delivery issues with your gas, you would still contact your utility directly for support.
Sprague provides a full range of energy management options, including natural gas, electricity, diesel, heating oil, gasoline, solar offerings, material handling services, and more for your business - while always keeping an eye on the bottom line.
Sprague is one of the largest independent suppliers of energy products and related services in the Northeast. Founded in 1870 as a distributor of coal, Sprague now offers natural gas, diesel fuel, heating oil, and much more to businesses throughout the Northeast and Mid-Atlantic. Our market and trading capabilities, coupled with a network of strategically located terminals and pipeline access, allow Sprague to respond to rapidly changing customer needs.
Most customers do. The savings depend on the utility's approved rate (which changes), your contract price, and when you purchase your gas supply from Sprague. However, with Sprague, you have options! You can either lock in your natural gas costs right now—or float with the market until the price is right for you, and then lock in the rate. If you continue to purchase your natural gas from your utility, you may not have the ability to lock in prices and avoid the market swings.
No. You’ll receive the same quality service from your utility regardless of the company that provides your natural gas.
If you want to explore the other energy products and services that Sprague offers, call us at 1.855.466.2842, complete our contact us form, or explore our website.
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Natural Gas Service Offerings Menu Get Started Overview Services Service Areas Pricing FAQs Resource Center Get Started A Smart Alternative to Utility Supply Sprague is dedicated to being your partner in energy. With unmatched expertise in the industry and a long history helping customers thrive, we know how to make sense of a constantly changing energy market. Our relationship starts...
As an independent natural gas supplier, we understand the importance of working with you to meet the specific energy needs of your business. Our local account managers strive to create straightforward and cost efficient energy plans for businesses using market insights, historical analysis, and a deep understanding of economic conditions. Contact us today to see how we can make a difference for your business.
